FAQ

Do you have any questions about our products or services? You may not be alone!

Check out a list of our most Frequently Asked Questions below.

What is THE BLK BOX?

THE BLK BOX is a community and platform designed to expand and encourage the awareness of black owned businesses. Making sure to support black owned companies in all industries, THE BLK BOX is separated into three sections:

The (Physical) BLK BOX

The Blk Box is an exclusive product box full of a variety of items from Black Owned Businesses delivered to your doorstep.

The Business Directory

Our Business Directory makes location Black Owned Businesses worldwide super easy!

The Blog 

The Blk Box Blog is a section of our website that focuses on all black owned businesses. We know that creativity runs deep in the black community and not every business has products to feature in the actual box. So in order to cater to all black entrepreneurs, we’ve created a section that lives on our website that showcases all talent in the black community.

Is THE BLK BOX a monthly subscription box?

No, The Blk Box is not a subscription box or a monthly box. We release exclusive boxes only so they are first come, first served. There is no way to sign up for boxes as of now, but you can subscribe to our email list to get updates about every release first.

How can I become a vendor for THE BLK BOX?

We will only be choosing vendors for our next and future boxes to follow from our Business Directory.

Do you currently ship outside of the US?

Unfortunately, we do not currently ship outside of the United States. As our business continues to grow, we do hope to expand in the future. If you are located outside of the US and interested in purchasing, please contact us so that we can make arrangements to begin shipments in your area. 

Who can support or purchase THE BLK BOX?

While our box is full of products from black owned businesses, anyone can support this movement and/or purchase an actual box! No matter what your background is, as long as you’re located in the US, you can purchase. You don’t have to be black to buy black. 🙂

How do I report any issues with service?

Email us directly at support@theblkbox.com. We respond to all emails in the order they are received and within 48 business hours (Monday-Friday).

Do you accept returns?

No, we do not accept returns. However, we do encourage any and all feedback. To share your personal concerns, email us directly at support@theblkbox.com